Michael Cross – Microsoft Dynamics CRM Consultant

Do you think that different types of organizations (e.g., customers, prospects, vendors, etc.) or people (customers, prospects, service providers, etc.) should be tracked in different entities within Microsoft CRM 3.0?
For example, should you leave customers within the Account entity, and vendors within a custom entity? Why or why not?
One reason why you should do your [...]

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Well, it’s here! I finally got my act together and put together this blog-based website.
Now that I’m rocking and rolling, I’m looking forward to sharing my experiences as a Microsoft Dynamics CRM consultant with you. And I really hope to hear from you, as well.
Since there are so many other sources of information regarding Microsoft [...]

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