Michael Cross – Microsoft Dynamics CRM Consultant

Using Microsoft Dynamics CRM to improve your relationships with customers and increase your sales and profits.

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Entries Tagged as 'Project Management'

Managing Risk in a CRM Implementation

June 26th, 2007 · 1 Comment

In every Microsoft CRM implementation I have been involved in, there has been at least one item that I considered to be a risk (no surprises there).
The most common risk factors I’ve come across are:

Availability of qualified resources
Complexity of technical infrastructure and ensuring everything works
Complexity of functional requirements and impact on customizations, particularly custom programming
Third-party [...]

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Tags: Project Management