Michael Cross – Microsoft Dynamics CRM Consultant

What’s the best new feature of Microsoft CRM 4.0? Improved workflow functionality Built-in report designer Additional entity relationship options (many-to-many, system-to-system, etc.) Duplicate detection Improved data import and migration functionality Built-in mail merge templates My vote goes to the several new options for entity relationships, including many-to-many, system-to-system, and self-referential. These options go beyond the [...]

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