Michael Cross - Microsoft Dynamics CRM Consultant » Titan / 4.0 http://michaelcrossconsultant.com Using Microsoft Dynamics CRM to improve your relationships with customers and increase your sales and profits. Wed, 09 Sep 2009 03:10:26 +0000 http://wordpress.org/?v=2.9.2 en hourly 1 THE best new feature of Microsoft Dynamics CRM 4.0 (Titan) http://michaelcrossconsultant.com/2007/11/15/the-best-new-feature-of-microsoft-dynamics-crm-40-titan/ http://michaelcrossconsultant.com/2007/11/15/the-best-new-feature-of-microsoft-dynamics-crm-40-titan/#comments Fri, 16 Nov 2007 01:45:49 +0000 admin http://michaelcrossconsultant.com/2007/11/15/the-best-new-feature-of-microsoft-dynamics-crm-40-titan/ What’s the best new feature of Microsoft CRM 4.0?

  1. Improved workflow functionality
  2. Built-in report designer
  3. Additional entity relationship options (many-to-many, system-to-system, etc.)
  4. Duplicate detection
  5. Improved data import and migration functionality
  6. Built-in mail merge templates

My vote goes to the several new options for entity relationships, including many-to-many, system-to-system, and self-referential.

These options go beyond the user and make Microsoft Dynamics CRM even more powerful as a platform for business growth.

What’s your favorite new feature? Why?

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