Michael Cross – Microsoft Dynamics CRM Consultant

Using Microsoft Dynamics CRM to improve your relationships with customers and increase your sales and profits.

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Avoid Problems and Use Change Management Processes and Procedures

September 2nd, 2009 · No Comments

Microsoft Dynamics CRM is so easy to customize/tailor to your needs that it’s tempting to just go in and make the changes and get them done with and make the users happy with your fast response.
Not so fast!
Sometimes even the simplest changes, such as adding another picklist value, can wreak havoc on a stable system, [...]

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Finally! My official website!

April 25th, 2007 · No Comments

Well, it’s here! I finally got my act together and put together this blog-based website.
Now that I’m rocking and rolling, I’m looking forward to sharing my experiences as a Microsoft Dynamics CRM consultant with you. And I really hope to hear from you, as well.
Since there are so many other sources of information regarding Microsoft [...]

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